Frequently Asked Questions

How can I get Mitsubishi Capped Price Servicing?

New vehicles sold from 1 October 2020 are eligible under the Mitsubishi Capped Price Servicing program. Government and rental vehicle customers are not eligible and additional exclusions may apply. Mitsubishi Motors Australia Limited (MMAL) may add or remove vehicles from the program, or vary terms of the program, from time to time without notice. Ask your dealer for full details.

New vehicles sold from 1 October 2020 are eligible under the Mitsubishi Capped Price Servicing program. Government and rental vehicle customers are not eligible and additional exclusions may apply. Mitsubishi Motors Australia Limited (MMAL) may add or remove vehicles from the program, or vary terms of the program, from time to time without notice. Ask your dealer for full details.

How long will Mitsubishi Capped Price Servicing cover me for?

If you purchased your vehicle on or after 1 October 2020, your vehicle may be covered by the Mitsubishi Capped Price Servicing program so you’ll enjoy scheduled regular servicing at a capped price for up to 10 years*

*Conditions apply. Please take a look at the Capped Price Servicing Terms and Conditions and pricing structure for further information.

If you purchased your vehicle on or after 1 October 2020, your vehicle may be covered by the Mitsubishi Capped Price Servicing program so you’ll enjoy scheduled regular servicing at a capped price for up to 10 years*

*Conditions apply. Please take a look at the Capped Price Servicing Terms and Conditions and pricing structure for further information.

What's covered under the Mitsubishi Capped Price Servicing Program?

The program covers all items listed in the Regular Service Tables including parts, labour, oils and fluids, workshop supplies and any applicable environmental or waste oil disposal charges. Double check your Service and Warranty Booklet for clarification.

The program covers all items listed in the Regular Service Tables including parts, labour, oils and fluids, workshop supplies and any applicable environmental or waste oil disposal charges. Double check your Service and Warranty Booklet for clarification.

What's not covered under the Mitsubishi Capped Price Servicing Program?

Whilst the Mitsubishi Capped Price Servicing program is a genuine advantage, the following are not included:

  • items that need more frequent attention depending on operating conditions (as described in the Service and Warranty Booklet),
  • servicing as a result of the fitting of non genuine parts or accessories,
  • normal wear and tear and consumable items requiring periodic maintenance (such as fuses, brake pads, wiper blades, batteries, tyres, wheel alignment, tyre rotation and balance etc),
  • fluids, additives and treatments not specified in the regular service tables,
  • accident damage to body, chassis or driveline components,
  • adjustments not specified in the regular service tables and
  • additional maintenance and repairs which may be recommended by a Mitsubishi dealer to suit your particular driving conditions.

If we need to do any extra work, we’ll let you know before we start so that you’re aware of any additional costs.

Whilst the Mitsubishi Capped Price Servicing program is a genuine advantage, the following are not included:

  • items that need more frequent attention depending on operating conditions (as described in the Service and Warranty Booklet),
  • servicing as a result of the fitting of non genuine parts or accessories,
  • normal wear and tear and consumable items requiring periodic maintenance (such as fuses, brake pads, wiper blades, batteries, tyres, wheel alignment, tyre rotation and balance etc),
  • fluids, additives and treatments not specified in the regular service tables,
  • accident damage to body, chassis or driveline components,
  • adjustments not specified in the regular service tables and
  • additional maintenance and repairs which may be recommended by a Mitsubishi dealer to suit your particular driving conditions.

If we need to do any extra work, we’ll let you know before we start so that you’re aware of any additional costs.

Can I transfer my Mitsubishi Capped Price Servicing to another vehicle?

The program cannot be transferred to a different vehicle. But the program is transferable with ownership and will remain with the vehicle until it expires. Remember that if you do sell your Mitsubishi and it is still covered by the Capped Price Servicing program this can help with the resale value of your vehicle.

The program cannot be transferred to a different vehicle. But the program is transferable with ownership and will remain with the vehicle until it expires. Remember that if you do sell your Mitsubishi and it is still covered by the Capped Price Servicing program this can help with the resale value of your vehicle.

Where can I have Mitsubishi Capped Price Servicing done?

Simply book your Mitsubishi in to any authorised Mitsubishi dealer or, if you drive a PHEV, we recommend a specialist service centre Locate a service centre

Locate a Service Centre

Simply book your Mitsubishi in to any authorised Mitsubishi dealer or, if you drive a PHEV, we recommend a specialist service centre Locate a service centre

Locate a Service Centre

What happens if I miss or delay a regular service?

Be careful not to leave your regular service too long as you may not receive your total entitlement to the program or be eligible for the Extended New Car Warranty. We understand that it is not always possible to bring your vehicle in for a service exactly on the due kms or date specified. You should present the vehicle for service within 2,000 km or 2 months of the date (whichever occurs first) of the specified service. Failure to service your vehicle on time can also affect how your vehicle operates and lead to expensive repairs. If you miss a regular service, please talk to your Mitsubishi dealer for a solution. Missing any regular scheduled service also means you will not be eligible for the Extended New Car Warranty (if applicable).

Be careful not to leave your regular service too long as you may not receive your total entitlement to the program or be eligible for the Extended New Car Warranty. We understand that it is not always possible to bring your vehicle in for a service exactly on the due kms or date specified. You should present the vehicle for service within 2,000 km or 2 months of the date (whichever occurs first) of the specified service. Failure to service your vehicle on time can also affect how your vehicle operates and lead to expensive repairs. If you miss a regular service, please talk to your Mitsubishi dealer for a solution. Missing any regular scheduled service also means you will not be eligible for the Extended New Car Warranty (if applicable).

What happens if I bring my vehicle in before the due service?

That’s fine, your Dealer will look after you. The next service interval will then be scheduled 12 months from the service date or mileage 15,000 km from the odometer reading to ensure the vehicle is serviced within the time and distance range of 15,000 km or 12 monthsK26.

That’s fine, your Dealer will look after you. The next service interval will then be scheduled 12 months from the service date or mileage 15,000 km from the odometer reading to ensure the vehicle is serviced within the time and distance range of 15,000 km or 12 monthsK26.

Do used Mitsubishi vehicles qualify for Capped Price Servicing?

Yes, if the vehicle was originally sold new with Capped Price Servicing. It is transferable with ownership and remains with the vehicle until it expires according to the Terms and Conditions of the program. Entitlements cannot be transferred to any other vehicle.

Yes, if the vehicle was originally sold new with Capped Price Servicing. It is transferable with ownership and remains with the vehicle until it expires according to the Terms and Conditions of the program. Entitlements cannot be transferred to any other vehicle.

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Disclaimers

⋄8 10 Year/150,000km Capped Price Servicing (whichever occurs first). Includes the first 10 regular services (at 15,000km/12 month scheduled intervals). Some items excluded or subject to separate warranty. PHEV main power (traction) battery is warranted for 8 years or 160,000km (whichever occurs first). Any non-regular service/repair items are at an additional cost. Servicing must be completed by an authorised Mitsubishi Motors Dealer within 2,000kms or 2 months of the service due date. Valid from date of vehicle registration. Some customers are excluded such as government, taxis, rentals and selected national business.
⋄12 Capped Price Servicing pricing for future models and model years will be specified upon release of the vehicle and is subject to change from previous model and model years. Please refer to the specific model and model year for your vehicle.
K26 Whichever occurs first.
⋄8 10 Year/150,000km Capped Price Servicing (whichever occurs first). Includes the first 10 regular services (at 15,000km/12 month scheduled intervals). Some items excluded or subject to separate warranty. PHEV main power (traction) battery is warranted for 8 years or 160,000km (whichever occurs first). Any non-regular service/repair items are at an additional cost. Servicing must be completed by an authorised Mitsubishi Motors Dealer within 2,000kms or 2 months of the service due date. Valid from date of vehicle registration. Some customers are excluded such as government, taxis, rentals and selected national business.
⋄12 Capped Price Servicing pricing for future models and model years will be specified upon release of the vehicle and is subject to change from previous model and model years. Please refer to the specific model and model year for your vehicle.
K26 Whichever occurs first.

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